Links Coach

Position Description



The LINKS Coach is responsible for the supervision and care of individuals attending the LINKS Day Habilitation Program.  The LINKS Coach will daily organize and prepare for the activities, outings, and personal cares of individuals under the direction of the Team Coordinator.  The LINKS Coach reports directly to the LINKS Team Coordinator or the ES & LINKS Team Coordinator.

Essential Duties

This position includes, but is not limited to, the following essential functions:

  • Assist in coordinating all aspects of program to meet standards of all regulatory Agencies such as:  CARF, Department of Inspections and Appeals, Department of Labor, Management Care Officer and OSHA.
  • Work cooperatively with the person served, their service coordinator, and other team members to support the persons served "Person-Centered Plan"
  • Assist persons served with specific individual needs
  • Set up the activity area daily, ensuring it is ready for activities to begin
  • Assist with supervision of persons served during break and mealtime
  • Maintain a clean, healthy, and safe environment for persons served
  • Provide physical assistance to persons served as necessary in the areas of eating, dressing, personal hygiene, etc.
  • Document persons served interactions and support interventions in the form of contact notes/Therap ISP data, incident reports, T-log timely and as instructed.
  • Oversee, and participate in, the clean up each day before everyone leaves
  • Participate in Person-Centered Plan when asked
  • Keep direct supervisor informed of persons served needs and progress
  • Assist persons served in activities such as community outings, socialization, following directions, attention to tasks, job readiness and making crafts
  • Model for or physically assist persons served with actual activities and/or tasks
  • Lead small group activities
  • Must have authorized release before sensitive information is given pertaining to Trivium, persons served, and staff
  • Will be aware of and comply with all HIPAA regulations in coordination with the HIPAA Compliance Officer
  • Will abide by all Trivium Corporate Compliance policies and Code of Ethics
  • Comply with instructions and directions given by direct supervisor for person served individual and group needs
  • Provide services per approved policies and procedures, ensuring appropriate implementation of Person-Centered Plan
  • Maintain files in a neat and orderly fashion and assure limited access to such (on the computer as appropriate)
  • Implement, evaluate, and coordinate each person served goals
  • Implement or see to the implementation of behavioral plans
  • Work a flexible schedule to accommodate the Company's needs as applicable
  • Other duties as assigned by supervisory personnel.

Knowledge, Skills, and Abilities

  • Builds and develops internal and external relationships, creates partnerships, builds trust, share ideas, and accomplishes work.
  • Develops others to become more effective through strengths, expectations, and coaching.
  • Embraces change and sets goals that align with the company's vision.
  • Encourages and inspires others through positivity, vision, confidence, challenges, and recognition.
  • Able to gather and evaluate information that leads to smart decisions.
  • Provides clear communication and shares information regularly and concisely.
  • Holds themselves accountable for their performance.
  • Followed by what is in the existing job description in this section
  • Embrace the values and philosophy of Trivium Life Services
  • Treat persons served with the utmost respect and dignity
  • Participate in the development of small group activities
  • Attend and participate in regular staff meetings and any other meetings as directed by management
  • Attend and successfully complete all necessary staff orientation and training functions
  • Committed to self-improvement
  • Ability to push, pull, lift and/or transfer up to 50 pounds
  • Ability to act as a positive adult role model
  • Problem solving, decision making and organizational skills
  • Able to travel between locations
  • Able to attend seminars which may require to stay overnight on occasion
  • Certification in CPR and First Aid
  • Good organizational skills.
  • Good verbal and written communication skills
  • Must be able to operate and navigate a PC
  • Must secure and maintain a private phone

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the LINKS Coach's job.  Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the LINKS Coach's job. 

While performing the responsibilities of the LINKS Coach's job, the employee is required to talk and hear.  The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard or to write documentation.  The employee is required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.  Must be able to assist in transferring persons served using 1, 2, or 3 persons transfers as specified in each Person-Centered Plan.

Vision abilities required by this job include close and far vision. 

Working Conditions

Working conditions vary from indoors activities to outdoor activities.  The noise level in the work environment is usually quiet to moderate, but occasionally can be noisy.  The employee must be able to travel between locations, and occasionally attend seminars which may require an overnight stay.


To perform the LINKS Coach job successfully, the individual must be able to perform each essential responsibility satisfactorily. 

The LINKS Coach will have the following experience and attributes:

  • High School diploma or GED.
  • Medication management training is required as outlined in the Medication Administration Policy.
  • A valid Chauffeur's license with a driving record that is acceptable to Trivium's auto insurance company.

Confidentiality Statement

I acknowledge and understand that I may have access to confidential information, including ProtectedHealth Information (PHI), regarding employees, clients, or the public.  In addition, I acknowledge and understand that I may have access to proprietary or other confidential information or business information belonging to Trivium.  Therefore, except as required or permitted by law, I agree that I will not:

  • Access or attempt to access data that is unrelated to my job duties at Trivium.
  • Access or attempt to access Protected Health Information (PHI) beyond my stated authorized HIPAA access level.
  • Use or disclose to any other person, or allow any other person access to, any information related to facility that is proprietary or confidential and/or pertains to employees, students, clients, or the public.  Use or disclosure of information includes, but is not limited to, verbal discussions, FAX transmissions, electronic mail messages, voice mail communication, written documentation, loaning computer access codes, and/or another transmission or sharing of data.
  • Use or disclose Protected Health Information (PHI) for use in violation of HIPAA regulations.

I understand that Trivium Life Services and its employees, clients, or others may suffer irreparable harm by use or disclosure of proprietary or confidential information and that facility may seek legal remedies available to it should such use, or disclosure occur.  Further, I understand that violations of this agreement may result in disciplinary action, up to and including, termination of my employment.

Statement of Understanding

I have read and understand the above position description. I assert that I can perform all essential job functions, meet the physical requirements of this position, perform satisfactorily in the stated working conditions, and satisfy the expectation for regular attendance.