Enjoy Great Benefits

In the balance of work and home life, Crossroads of Western Iowa realizes that benefits can be a very important factor in Employee satisfaction and work life balance. We offer a variety of health care benefits and voluntary benefits designed to help maximize coverage while controlling costs for you and the Company.

Medical, Dental, Vision

The Company offers group medical, dental and vision insurance plans through Wellmark and Delta to regular full-time employees. Part-time employees are not eligible for group benefits. If you elect to participate in the group insurance plans and if you enroll within the first 60 days of hire, your coverage begins the first of the month following 60 days of employment. 

We also offer a high deductible plan.

Short-term and Long term-disability

We offer 100% employer paid.

Basic Life Insurance

$50,000 for any full-time employee


Crossroads of Western Iowa has established a 401(k)-retirement savings plan that is available to all eligible part-time and full-time employees who are 18 years of age and who have completed a minimum of 3 consecutive months of continuous employment.  The 401(k)-retirement savings plan is managed by Empower.  The Company provides a matching contribution of up to 5% to your retirement account each pay period.

Wage Works Flexible Spending Account (FSA)

FSA provide you with an important tax advantage that can help you pay health care and dependent care expenses on a pre-tax basis.

Employee Assistance Program (EAP)

Through Arbor Family Counseling employees are eligible for unlimited telephone consultations and up to 6 office sessions per year per issue.

Tuition Reimbursement

CWI offers tuition reimbursement up to 50% of qualified expenses toward the cost of education that directly benefits your employment role, or any role you can reasonably advance to within the Company.  Reimbursement of up to 50% of the amount of tuition the employee has paid (excluding the costs of any supplemental tuition assistance, i.e.:  grants, scholarships, etc.) will be granted, up to a maximum of $4,000 per employee per year.  In addition, the employee will be reimbursed for books at the rate of $250 per semester, up to a maximum of $500 per year for the approved courses.  

Bereavement Leave

As an employee, you may be granted up to five days paid bereavement leave for each occasion where an immediate family member has died.  Bereavement leave applies to the immediate OR stepfamily member OR an employee’s spouse’s immediate or step family member to include: Spouse, Mother, Father, Siblings, Children and Grandparents.


Paid absence from work combines the following: Vacation, Sick, Personal and Holidays into one type of leave called Paid Time Off (PTO).

To be eligible to accumulate PTO, an employee must be a permanent part-time or full-time employee scheduled at least 16 hours per week.  The number of paid time off hours earned is based upon the number of hours worked each pay period and the total hours of accumulated service with Crossroads of Western Iowa.  Employees will not accumulate additional PTO hours/credit when paid for more than 40 hours per work week.  The following is a sample of accumulated PTO for a full-time employee.

Years of Service
     Based on a 40 our work week
1-5     4.15
6-10     4.92


Crossroads of Western Iowa generally observes the following Company-recognized holidays:

- New Year's Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Eve Day
- Christmas Day

Holidays falling on a Saturday are normally observed on the preceding Friday.  Holidays falling on a Sunday are normally observed on the following Monday.  Staff are paid for the nine holidays within the Company PTO system.

Shift Differential

For working weekends and Holidays you get an extra $1.00/hr. more.

Skills Enhancement Training

We offer all levels of training for employees to further their knowledge and enhance their skills within the workplace.  This training is offered through Relias Learning.

Strengths Based Organization

We partner with Gallup to conduct annual employee engagement surveys to help us continue to make Crossroads a better place to work. We also utilize the CliftonStrengths assessments, and coaching sessions to develop our managers. Our managers learn how to identify the strengths of their team members and they have on-going conversations with their employees to help them achieve their personal and developmental goals.